Fulfillment Policies
Last updated: April 15, 2026
Delivery Policy
GoPosts.AI is a fully digital platform. All purchases — including subscription plans and credit packages — are delivered electronically upon successful payment confirmation.
There is no physical shipment involved.
Upon completing your purchase:
- Subscription plans: Your account is upgraded immediately, and all features become available without delay.
- Credit packages: Credits are added to your account balance and are available for use immediately.
Delivery is considered complete once credits or subscription access are visible in your account dashboard.
If your purchase is not reflected in your account within 15 minutes, please contact us at team@goposts.ai, and we will assist you promptly.
Refund Policy
We stand behind our service with a 14-day money-back guarantee on your first subscription payment.
First subscription payment: You receive a full refund, no questions asked, if you request it within 14 days of your first charge. Simply email team@goposts.ai or contact our support team to initiate your refund.
Renewal payments: Renewal subscription payments are not covered by the money-back guarantee. However, you can cancel your subscription at any time from your account dashboard under Settings → Subscription → Manage or cancel subscription. Your access will continue through the end of your current billing period, and no further charges will be made after that.
Refund processing: Approved refunds are issued to the original payment method via Stripe and typically appear within 5–10 business days, depending on your bank.
If you have any questions about your refund or need assistance, please contact team@goposts.ai, and we will assist you promptly.
Return Policy
GoPosts.AI does not sell physical goods. All products are digital services and access-based features.
As such, returns are not applicable.
If you experience issues with the service, please contact our support team — we are happy to assist and resolve any problems.
Cancellation Policy
You may cancel your subscription at any time from your account dashboard under:
Settings → Subscription → Manage or cancel subscription
Upon cancellation:
- Your subscription will remain active until the end of the current billing period
- No further charges will be made after the current period ends
- No partial refunds are provided for unused subscription time
Any separately purchased credits remain in your account and are not affected by subscription cancellation.
If you experience any issues cancelling your subscription, please contact team@goposts.ai, and we will assist you.
Contact
Pinewood Labs1, LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States
Email: team@goposts.ai
Website: https://goposts.ai
We aim to respond within 1–2 business days.